Description

Qualifications

• BSN degree required.
• RN licensure in the State of Florida and in good standing throughout employment.
• A minimum of 2 years of adult/pediatric RN experience in an acute healthcare environment.
• Previous experience as a nursing unit Charge Nurse or Leadership.
• PALS within 1 year of hire and in good standing throughout employment.
• CPR: Healthcare Provider - must maintain active and in good standing throughout employment.

• ICU and/or surgical experience preferred.
• Career Development: National Certified Pediatric Nurse (CPN) within 5 years of hire preferred.
• Proficient with computers, EMR, and Microsoft Office experience preferred.
• Strong customer service, problem solving, critical thinking, time management, and conflict resolution skills.
• Effective verbal and written communication skills.
• Ability to positively influence, hold self, and others accountable.
• Ability to effectively be the liaison with physicians and physician teams.
• Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.
• Ability to provide direction, coaching, and mentor staff and redirect unacceptable behaviors.

• Ensures achievement of target quality indicators for CEI (falls, bundles, central line infusion, unplanned extubations,). Proactively monitors and implements systems to achieve and surpass CEI/goals.
• Identifies and manages lean processes in department overseen by director.
• Reviews documentation for code blues to ensure specific hospital policy and standards are adhered to within 24 hours of event.
• Monitors and investigates medication discrepancies to ensure medication administration practices are being followed per the medication administration processes.
• Reviews incident reports, implement a plan of action and monitors results to drive efficiencies in clinical and operational excellence.

• Oversees and supervises daily operations and staffing; edits and reacts to unplanned events and challenges while assuring quality service and patient directed care.
• Reviews schedules, uses flex options, and proactively aligns the schedule with volume/census fluctuation, collaborates with nursing and monitors on an ongoing basis.

• Accountable to conduct patient rounding to ensure patient and family satisfaction and maintain SEI targets level. Proactively takes action to correct any inefficiencies in processes and problem solve with key findings.
• Ensures patient and family satisfaction by assuring involvement in problems solving with the multi-disciplinary team; meets/exceeds SEI indicators for physicians and families.

• Ensures department meets/exceeds and sustains Service & Clinical Index scores and metrics; conducts huddles and communicates Hospital Consumer Assessment of Healthcare Providers (HCAHPS) results.
• Provides timely mentoring and coaching to clinical staff and care assistants to ensure quality of nursing care, fosters staff empowerment, open communication, and leads & guides staff to build an engaged team.
• Works collaboratively with all levels of the hospital interdisciplinary team with (Governance & Magnet) and promotes the team concept within the department and hospital wide.
• Directly manages staff from hiring to employment separation while supervising staff through orientation, training, and annual reviews within established guidelines and scope.
• Manages procedures including payroll, time/attendance, and progressive disciplinary action in a timely and accurate manner.
• Monitor and evaluate staff competencies, regulatory requirements, credentials, and accuracy/completeness of paperwork.
• Utilize performance improvement data to plan for staff development and continuing education. Responsible for and promotes and practices cost containment.

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