Summary

The Nurse Manager at Clearlake VA Outpatient Clinic is responsible for the leadership - oversight - and coordination of nursing services to ensure the delivery of high-quality - patient-centered care for Veterans. This role provides administrative and clinical supervision to nursing staff and support personnel while promoting a culture of safety - accountability - and continuous improvement.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12942570
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Preferred Experience: Nursing leadership/management experience
• Primary Care/Outpatient clinic experience
• Salary for this position ranges dependent upon applicant qualifications Grade 1 - Levels 1-3: $136 -096-$180 -998 annually Grade 2: $156 -512-$208 -157 annually Grade 3: $170 -599-$226 -886 annually Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: This position requires visual acuity - keen hearing - clear distinctive speech - and manual dexterity
• The position requires potentially - long periods of combined walking - standing - stooping - sitting - bending - pulling - and pushing
• The incumbent must be a mature - flexible - sensible individual capable or working effectively in stressful situation - able to shift priorities based on needs of the organization
• The incumbent may be required to travel occasionally
• This position potentially requires flexibility in schedule and assignments
• Telework is position dependent and appropriate approvals are required
• telework is not guaranteed and incumbent must comply with all regulations relevant to telework agreements - policies - and processes
• If a position requires driving - incumbent is required to maintain compliance with all relevant policies and processes.

Duties

• **This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program
• You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment
• Program Approval - award amount (up to $200 -000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application
• EDRP Authorized: Former EDRP participants ineligible to apply for incentive
• Contact V21CCOEEDRP@va.gov for questions/assistance
• Learn more Key responsibilities include staffing management - performance evaluation - budget oversight - quality improvement initiatives - and implementation of evidence-based practice
• The Nurse Manager also serves as a mentor and resource for staff development - fosters employee engagement - and supports recruitment and retention efforts
• Additionally - the Nurse Manager ensures effective patient flow - monitors clinical performance metrics - and leads initiatives that align with VA strategic goals - including Veteran satisfaction - safety - and population health management
• Duties and responsibilities include: Provide direct supervision to nursing staff (RNs - LVNs/LPNs - and support personnel)
• Develop work schedules - assign duties - and ensure adequate staffing coverage
• Conduct performance evaluations - coaching - and disciplinary actions as needed
• Oversee daily clinic operations to ensure efficient patient flow and access to care
• Ensure delivery of safe - high-quality - Veteran-centered nursing care
• Monitor and improve clinical workflows and processes
• Collaborate with providers and interdisciplinary teams to coordinate care
• Lead quality improvement (QI) initiatives and monitor performance metrics
• Identify training needs and coordinate ongoing education for staff
• Mentor and support professional development and clinical competency
• Facilitate onboarding and orientation of new employees
• Encourage evidence-based practice and continuous learning
• Assist in budget planning - resource allocation - and cost control
• Manage supplies - equipment - and clinic resources effectively
• Participate in strategic planning aligned with VA goals and initiatives
• Prepare reports and maintain required documentation
• Ensure a high level of Veteran satisfaction and patient-centered care
• Address patient concerns - complaints - and service recovery efforts
• Advocate for Veterans' needs and ensure respectful - culturally competent care
• Ensure adherence to federal regulations - VA directives - and clinic policies
• Implement new policies - procedures - and national VA initiatives
• Maintain readiness for inspections - surveys - and audits
• Work closely with physicians - social workers - pharmacists - and administrative staff
• Support the Patient Aligned Care Team (PACT) model to ensure coordinated - team-based care
• Participate in leadership meetings - committees - and organizational initiatives
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-time
• 8:00am-4:30pm varies on patient care needs Telework: Available
• as determined by the agency policy and operational needs of the service Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized