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Practical Nurse
Hampton VA Medical Center is hiring a Licensed Practical Nurse for the Office of Community Care (OCC). The OCC Call Center LPN is able to deliver optimal customer service to the caller and other customers with little to no complaints. The incumbent is able to navigate the healthcare system to meet the needs of the caller with minimal transfers. The incumbent is attentive and listens to the concerns and/or reason for the call and practices one call resolution. The Licensed Practical Nurse reports to the designated Nurse Manager of Office of Community Care and is responsible and accountable for the provision of patient care and for delivery of quality nursing care to a culturally diverse veteran patient population (internal/external). Performs practical nursing measures with precision and e
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