Career Center

Registered Nurse – Nurse Navigator, Stroke - AdventHealth Celebration

Location Address: 400 Celebration Pl, Celebration, FL 34747

Top Reasons to work at AdventHealth Celebration

• Established in 1997 and now a 203-bed hospital
• AdventHealth Celebration Health was designed as a Mediterranean resort-style facility to serve as a cornerstone of health in Disney’s planned community of Celebration, Florida
• The hospital consistently delivers a state-of-the-art healing environment to residents of Osceola, Orange, Polk and Lake Counties, as well as to visitors from across the United States and the world. All within a 'living laboratory' of groundbreaking, research-driven clinical solutions that integrate mind, body and spirit in the defeat of illness and disease

GENERAL SUMMARY:

• The Stroke Nurse Navigator coordinates all services required to provide multidisciplinary, quality assured, appropriate case selection and cost-effective care to stroke patients. The Stroke Nurse Navigator serves as a resource for patients, physicians and others serving in the role of educator, quality improvement and consultant to patients referred. Makes initial contact with the patient/family to establish a professional relationship and understanding of the diagnosis, treatment and follow-up regimen. The nurse assesses the patient’s status and works with physicians to determine appropriate plan for patient and assess appropriateness per regulatory and vendor guidelines. Develops, manages and redesigns, as needed, the process for scheduling a procedure through discharge for patients in the Neuroscience Institute Stroke Program. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Work Hours/Shift:

• FT Day – 7a-7p, Weekend Rotation Required

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Develops, plans and implements evidenced-based measures that increases the quality of care for the stroke spectrum of patient care and ensures compliance with all regulatory guidelines.
• Supports and assists with data collection for process and quality improvement while understanding the department performance trends and established standards. Works collaboratively with the Neuroscience Institute department.
• Keeps Manager and Director informed and seeks assistance and direction from appropriate individuals when confronted with unfamiliar procedures and techniques before implementing them to ensure delivery of safe and effective patient care.
• Coordinates patient education and care: serves as an ongoing resource for patients and families during their diagnosis and treatment period; communicates information regarding patient status and needs; collaborates with other providers regarding how to best meet needs and sequence care; assesses patients’ learning style and health literacy in order to provide education on the appropriate patient level.
• Navigates a diagnosed patient from the diagnostic phase through the treatment phase, ensuring appropriate/timely medical/supportive services. This includes responding to all stroke alerts and transfers from other facilities for INR treatment and/or Neurosurgery to aid in patient navigation.
• Provides telephone and face-to-face consultation with patients to answer pertinent questions throughout their hospital experience; provides educational information to patient/family and reviews information with patient at discharge. Communicates with patient and family after discharge to clarify any outstanding concerns to ensure patient understands follow-up and completes a functional assessment.
• Communicates and collaborates with multidisciplinary team to ensure high-quality patient care.
• Participates in community education as needed.
• Maintains a professional relationship with all customers and completes assigned work comprehensively and in a timely manner.

KNOWLEDGE AND SKILLS REQUIRED:

• Effective verbal and written communication skills 
• Ability to read, write and explain moderately complex information to hospital staff with a great deal of attention to detail
• Ability to communicate effectively in a supportive manner to patients, family, staff and physicians
• Ability to explain information to patients and families in a way the patient understands, and/or explain departmental or hospital procedures to employees, visitors and patients
• Ability to observe assess, guide and evaluate others
• Ability to communicate timely and in an open and honest manner
• Ability to collect data, interpret findings, set priorities and carry out established plans
• Flexibility in prioritization; ability to multitask; critical thinking/problem-solving skills
• Self-motivated with ability to work independently and in a group setting
• Strong organizational skills

KNOWLEDGE AND SKILLS PREFERRED:

• Computer skills such as Microsoft Word, Access, Excel and Outlook
• Knowledge of PACS, Apollo and associated systems

• Knowledge of American Heart Association/American Stroke Association Stroke Guidelines
• Knowledge related to telemedicine practice

• Strong communication, analytical, interpersonal, and writing skills
• Ability to work proactively and handle multiple tasks simultaneously    

EDUCATION AND EXPERIENCE REQUIRED:

•      Bachelor’s degree in Nursing or other healthcare related field OR
•      Three years Critical care and/or Emergency care setting

EDUCATION AND EXPERIENCE PREFERRED:

• Master’s degree in Nursing, Business Management or Healthcare Management
• Previous leadership experience
• Previous experience with projects or program start-up

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• Current valid State of Florida license as a registered nurse
• Current valid BLS and ACLS certification

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• Stroke Certified Registered Nurse (SCRN)
• National Institute of Health Stroke Scale (NIHSS)

GENERAL SUMMARY:

The Stroke Nurse Navigator coordinates all services required to provide multidisciplinary, quality assured, appropriate case selection and cost-effective care to stroke patients. The Stroke Nurse Navigator serves as a resource for patients, physicians and others serving in the role of educator, quality improvement and consultant to patients referred. Makes initial contact with the patient/family to establish a professional relationship and understanding of the diagnosis, treatment and follow-up regimen. The nurse assesses the patient’s status and works with physicians to determine appropriate plan for patient and assess appropriateness per regulatory and vendor guidelines. Develops, manages and redesigns, as needed, the process for scheduling a procedure through discharge for patients in the Neuroscience Institute Stroke Program. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.