RN-Nursing Director Command Center - Nurse Manager
Veterans Affairs, Veterans Health Administration
Location: Palo Alto, California
Internal Number: 623694400
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more The Nursing Director of the Command Center position at the VA Palo Alto Health Care System (VAPAHCS) is a full-time administrative Nurse Manager position. The incumbent will work collaboratively with the Chiefs, Assistant Chiefs, Nurse Managers, and Senior Leadership to form the foundation of the Command Center. The incumbent is clinically and administratively responsible to the Assistant Chief for Specialty & Hospital Base /Nursing Services Work Schedule: Monday thru Friday 7:30am to 4:00pm; with flexibility to meet the needs of the patient and program needs. Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Authorized EDRP Authorized: Contact V21 CCOE EDRP , the EDRP Coordinator for questions/assistance Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required The major duties and responsibilities include, but are not limited to: Responsible for ensuring safe high-quality patient movement throughout the VAPAHCS. Responsible for overseeing the work with community partners in the movement of patients from community hospitals to VAPAHCS. Responsible for identifying patient flow issues and work collaboratively with Physicians, Nurses, AOD, Clerical Staff and police (when necessary), to coordinated transfers, admissions of patients in and out of the Palo Alto Division with minimal delays. Responsible for administration and evaluation of nursing care, program implementation, personnel management and overall operations for patient movement throughout VAPAHCS. Responsible for facilitating patient flow and clinical transfers from VA and Non-VA facilities. Supervises 6 RN Flow Coordinators and 17 nursing Assistants for the transport team. Ensures nursing staff provides competent nursing care based on established nursing standards of practice. Responsible for the delivery of quality patient care, including appropriate documentation, and employees clinical/performance competency. Responsible for ensuring annual appraisals/proficiencies are completed, communicated to the employees and submitted in a timely manner. Responsible for retention and recruitment of highly skilled nursing staff, monitoring changes in work flow, technical and equipment needs, and ensuring a workforce that can adapt to this rapidly changing environment. Oversees staffing on multiple nursing units during each shift, collaborates with Charge Nurses in identifying additional staffing needs. Direct NA float assignments when scheduled on tour. Responsible for direct coordination of staffing, physical facilities, supplies, and equipment for nursing services when covering the division. Works with the Nurse Managers and Charge Nurses when staff trainings are scheduled to ensure coverage for the units whenever possible. Leads staff to work to their full professional practice, while communicating the VAPAHCS Strategic Plan demonstrating the understanding and communication of the six strategic priorities towards a lean system of management. Participation in hospital admission system according to VAPAHCS policies. Works collaboratively with all disciplines of the health care team. Utilizes management principles and sound judgment in making clinical and administrative decisions. Responsible for identifying critical Incidents with patients, families, visitors or staff, taking immediate action as needed and reporting to the Director, Chief of Staff, Associate Director, Nurse Executive and other key appropriate individuals for follow-up action. Works closely with AOD, VA Police, Operators, Boiler Plant and Physicians in house and appropriate attending Physicians to assure patient care, performance measurement and regulatory and environmental issues are addressed and resolved. Knowledge of VAPAHCS and Nursing Service Policies and Procedures, including Emergency and Disaster Preparedness policies. Possesses skills and ability to appropriate necessary resources to respond to life threatening situations and psychiatric crisis. Serves as the Clinical Manager with the Administrator On Duty (A0D) as the Incident Commander until Hospital Incident Command center staffing is complete. Responsible for follow-up of issues identified on report with appropriated staff. Receives reports from all sites for inclusion in facility morning report. Knowledge in the application and completes reports regarding policy and procedures that include but are not limited to: staffing reconciliation, payroll exceptions, risk management, patient Incident and personnel accident, EEO and sexual harassment allegations. Responsible for leading a project crossing multiple clinical setting at PAD which improves patient care. Participates in designing, Implementing, monitoring and revising systems to ensure the cost-effective use of resources including staffing effectiveness and enhance patient care utilizing ACA principles.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.