The Assistant Nurse Manager is responsible for managing complex patient situations, acts as a patient advocate, and provides supportive assistance to members of the team. The incumbent serves as an assistant with line authority to the unit nurse manager providing leadership and direction to nursing staff. He/she is accountable for adhering to established policies, standards of care and of practice; demonstrating leadership; and the management, and supervision of nursing care and personnel. Duties and or responsibilities of the Assistant Nurse Manager may include but are not limited to the following: Provides supervisory guidance and evaluates staff performance in collaboration with Nurse Manager and/or related program leader. Communicates / collaborates with Nurse Manager to assure compliance with standards of care and standards of practice. Facilitates team approaches to identify, analyze and resolve problems. Identifies positive and negative aspects of patient care delivery and promotes patient-driven care in a safe, efficient and cost-effective manner, using evidence-based principles. Maintains current knowledge of multidisciplinary resources, programs and services, referring patients for community resources as appropriate. Assists nursing staff in assessing, planning, implementing and evaluating patient care in a cost effective and efficient manner. Demonstrates advanced clinical knowledge in assessing planning, implementing, documenting, and evaluating care for a designated group of patients across the continuum of care. Serves as a resource for patients and staff in addressing ethical issues; and promotes ethical conduct among staff. Assures detailed, current and comprehensive documentations are contained in the patient's medical and other pertinent records. Acts as a patient advocate when patient self-determination is in question; and advocates fiscal responsibility through monitoring utilization of resources. Manages nursing resources (financial, human, informational, and material based) to provide efficient and effective patient care delivery and staff management. Acts as a role model in fulfilling work commitments, seeking out and assuming additional responsibilities and assisting others with career development. Participates as a clinic leader with their program leaders in the decision-making process related to patient care, clinical/program policies and procedures, customer service and performance improvement activities. Demonstrates leadership in unit/service level quality improvement activities. Facilitates process improvement initiatives; identifies needs for improvement and utilizes innovative and creative approaches for changing practice based on improvement findings. Identifies, analyzes and resolves ethical issues with staff and clients. Effectively assists the nurse manager in managing unit resources which results in decreased waste, improved efficiencies and / or decreased liabilities while maintaining or enhancing care and practice. Monitors workload throughout the tour and adjust assignments as needed. Participates in the interviewing process for staff selections, fact finding, counseling staff and evaluating staff performance. Performs other duties as assigned. PREFERRED EXPERIENCE: Bachelor's degree preferred. 3 to 5 years of Behavioral Health experience preferred. Current AHA and BLS Certifications preferred. Work Schedule: Monday - Friday: (8-Hour Shifts). Financial Disclosure Report: Not required.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.