Top Reasons to Work at AdventHealth Hendersonville
Located in the beautiful mountains of Western North Carolina
Co-workers who feel like family
Faith based environment
PRN Days, 3 days per week, Monday thru Friday 8:00am to 4:30pm, no weekends, holidays, nights, or call
You Will Be Responsible For:
Greets patients and guests in the surgery waiting areas.
Displays a pristine appearance and a customer-focused attitude.
Transports patients between patient care departments and for discharge
Assists with patient transfer
Assists with minor patient care tasks as delegated by nursing staff
Logs in the name of the patient and a primary contact person with them for any updates during the procedure.
Promotes a customer-focused atmosphere for waiting patients and their families.
Assists patients with activities of daily living, provides for personal care and emotional support.
Observes patient's mental and physical conditions, reports any changes to RN.
Distributes drinking water and snacks to patients as applicable.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Uses proper body mechanics to protect self and patient.
Communicates to all guests in the surgical waiting area.
Serves as ambassador of Park Ridge Hospital and acts as an informational resource.
Assists and provides directions to different areas of the hospital i.e.: cafeteria, vending, gift shop, restrooms.
Assist/directs the customers to their destinations within the hospital i.e.: Lab
Keeps the waiting areas neat and organized (magazines, trash cans emptied, etc.).
Seek and ensures the customer's request.
Other duties as assigned by Outpatient Nurse Manager.
What You Will Need:
High school diploma or equivalent required
Certified Nursing Assistant or Certified Medical Assistant required
Good computer skills required
Experience in acute care or physician's office required
Excellent communication skills and organizational skills required
Able to communicate effectively in English, both verbally and in writing required
Additional languages preferred
Customer service experience preferred
Assumes responsibility for patient flow in the Surgery Waiting Area. Works in conjunction with the auxiliary department volunteers to assist with patients and family members waiting in the surgical area. Also assists in clinical departments with patient transportation, patient transfers, and delivery of specimens to appropriate departments. Performs a variety of duties to promote a customer-focused atmosphere. Provides a variety of customer service duties to patients and families arriving for surgery. Performs some patient care, clerical, administrative and data base duties as needed.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.