The Assistant Women Veterans Program Manager (WVPM)/Outreach Coordinator will work in conjunction with the Women Veterans Health Committee to coordinate and manage the Women Veterans Program at the Greenville Health Care Center and Morehead City Community Based Outpatient Clinic. promote the health and wellness needs of all women Veterans through planning, organizing, coordinating, directing, and evaluating facility services and programs including educational programs. The Women Veterans Program acts as a liaison between women Veterans and VA service providers to meet the identified needs of women Veterans, which may include compensation, health care, rehabilitation, outreach, and other current and future benefits and programs administered by the Department of Veterans Affairs. The Assistant WVPM/Outreach Coordinator will ensure that women Veterans are afforded equal access to all facilities and receive high quality comprehensive medical care, including privacy needs specific to women Veterans The Assistant WVPM/Outreach Coordinator's responsibilities include but are not limited to: Collaborating with facility and community stakeholders to develop a comprehensive outreach plan that includes increasing public awareness of services available for women Veterans; networking to enhance community engagement with non-VA stakeholders Collaborating with National Women's Health Services and Higher Echelon to fully implement the Women's Health Transition Training Program as women Veterans transition out of the military and into the VA for healthcare. Developing relationships with Veterans Service Organizations (VSOs), DOD facilities, state and local organizations to facilitate outreach to rural women Veterans. Planning and coordinating a variety of community outreach activities that promote knowledge of and use of VA services. These activities include, but are not limited to public speaking, presentations, informational booths, and program liaison duties. Collecting data, tracking trends, developing and implementing performance improvement to ensure program effectiveness. Developing outreach materials and marketing materials to be used by facility-based outreach teams. Coordinating with WVPM to assure that accurate and consistent messaging is disseminated to Veterans and Community partners. Coordinating logistics for outreach events including staffing, computer support, brochures, and other marketing materials. Communicates openly with WVPM and other facility teams. Performing administrative support tasks that improve women Veteran's access to care in rural areas Analyzing quality improvement data and is actively involved in performance improvement initiatives. Maintaining a computerized system of program-specific data to track suspense of items such as project milestones, progress reports, funding requirements, and compliance strategies. Maintaining a comprehensive knowledge of gender-specific services available to women Veterans in the Durham VA and Fayetteville VA markets in addition to knowledge of VA benefits and VA eligibility. Maintaining knowledge of analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency Maintaining clear, succinct, professional communication when corresponding with individuals and groups such as practitioners, executive staff, Veterans, VSOs, and professional societies. Demonstrating professional interpersonal skills when representing VA healthcare to state, local, and other federal agencies. Serving as an advocate for women Veterans and working closely with Eligibility Office and Veteran Experience Office (Patient Advocate Office) to facilitate problem resolution and enhance women Veteran satisfaction. Collaborating with WVPM on culture transformation projects to create a safe, secure, and respectful environment for women Veterans to receive care. Participating in the review of the physical environment by identifying deficiencies and recognizing opportunities for improvement to meet the needs of women Veterans. Collaborating with internal and external partners to ensure women Veterans receive gender-specific care the right care, at the right time, in the right environment. Collaborating with Specialty services and Primary Care to develop programs/services that meet the needs of women veterans who are currently seeking care within the facility and the increasing number expected to do so Collecting, developing and analyzing data to ensure access to quality clinical care. Serving as an advocate for women veterans by identifying issues pertinent to the care of women veterans and mobilizing resources for resolution. Serving as a consultant to facility personnel involving all aspects of care for women veterans and is a recognized subject matter expert on matters related to women veterans' health. As such, the Assistant WVPM/Outreach Coordinator will ensure compliance with all existing VA policies and regulations, medical center procedures and policies and other relevant requirements Work Schedule: Monday to Friday 7:30 AM to 4:00PM Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.