The Patient Care Coordinator (PCC) serves as a clinical expert, demonstrating leadership, experience, and creative approaches to management of complex patient needs and coordinates services for veteran across the continuum of care. The PCC reviews the patient plan with the team and facilitates goals that were established. Possesses knowledge of the patient population specific needs and preferences. Uniform Allowance is Authorized for this position. Telework is NOT Authorized for this position. The Patient Care Coordinator (PCC) demonstrates leadership in facilitating patient flow through Edward Hines Jr. Hospital utilizing a multidisciplinary team approach. The NCM notifies the patient flow team of anticipated and planned discharges for the day. PCC communicates barriers to discharge to the care team and facilitates resolutions. This position reports to a Nurse Manager. The PCC functions and duties include the following: Decrease hospital readmissions Decrease hospital Length of Stay (LOS) to meet lnterQual guidelines Anticipate barriers to discharge and intervene Work closely with physicians, nurses, social workers, and wide range of medical and non-medical professionals . Make provisions for current and future needs of the veteran .Serve as a patient, family, insurance, and facility advocate . Facilitates the achievement of veteran wellness and autonomy through advocacy, assessment, planning, Use the nursing process to assess, plan, implement and evaluate care and use of resources Participate in patient, family, caregiver ethics committee meeting regarding goals of care Document Interdisciplinary plan of care Edward Hines, Jr. VA Hospital is a Level 1 a major interdisciplinary teaching facility with service-lines serving medical, surgical, and neurological inpatients and outpatients, with a comprehensive adult Emergency Department, and multiple community-based outpatient clinics (CBOC). There is a large outpatient psychiatric population, with admissions for medical co-morbidities. The Hines VA Hospital Blind Rehabilitation Center provides services in a residential setting. Home-Based Primary Care is provided in the veteran's home. This position potentially requires flexibility in schedule and assignments, as this is a 24/7 hospital. Some positions require rotation of tours or indefinite work on non-administrative tours as established by the immediate supervisor. Not all duties may be listed, so other duties may be assigned. Work Schedule: Full Time Days 7:00am-3:30pm (rotating weekends and holidays) Disclosure Report: Not required
Internal Number: 599745700
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.